1.1. When making reservations on our website, we collect the elements necessary to carry out the online booking process, in order to ensure the best customer service, namely full name, e-mail, telephone, address, nationality and Fiscal Number.
1.2. We also collect information resulting from your use on our website, or the communications we send to our customers, allowing us to highlight articles or services that may be of interest to users and monitor the performance of the website, knowing which pages are the most popular , the method of connection between pages more effectively, or to determine the reasons why some pages are receiving error messages. These processes are used only for the purposes of creation and statistical analysis, without ever collecting personal information.
The company Pés Na Terra Lda. - Hotel Severino José uses Personal Data for the following purposes:
- User contact management;
- User billing and collection;
- Ensuring that the site meets the user's needs, through the development and publication of content, including the interests and requests expressed by the user, improvement of search research and platform functionalities and associated statistical or statistical information, regarding to the user type profile (analysis of consumption profiles).
The person responsible for the processing of Personal Data - who decides which Data is collected, the means of processing the Data and for what purposes they are used, can be contacted through the following e-mail: direcao@sjhotel.pt.
The company Pés Na Terra Lda. Informs that the User has the right of Access to Personal Data concerning him, as well as its rectification, erasure and portability. You also have the right to limit your treatment, as well as to oppose it.
If you do not agree with the terms in which your Personal Data is being processed, you can exercise the rights set out in the previous chapter by communicating to the controller in the contacts defined there. You can also submit your complaint to the National Control Authority - CNPD.
We work for the security of our customers' data, adopting the appropriate technical and organizational security measures to protect our Users from unauthorized access, alteration or destruction of data or unauthorized disclosure of personal information held by us.
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